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Occasional Collector
Posts: 1
Registered: ‎10-16-2013

event based triggers/api

maybe I'm missing this in the API docs --

but is there a method for capturing contributions through our N4G page in order to process in our local CRM. I'm looking for an event based api -- so as a contribution is made, we can configure a callback script to be notified and handle the processing.

 

if not that -- is there an api where we can periodically poll our account and retrieve contrib details?

Community Manager
Posts: 449
Registered: ‎01-10-2011

Re: event based triggers/api

Thanks so much for reaching out here!

 

As it turns out, there is not any direct integration or technical means for your DonateNow account to capture donations or otherwise process transactions through your CRM.  Because all donations are processed on the DonateNow page directly, the donations are always processed by our servers.

 

Once a donation is made through our system, you will have access to full reporting features which will allow you to export all donation data to Excel for uploading to your CRM.  There is no other direct integration or other account polling that can be processed through our API.

 

We'd be happy to answer any specific questions or concerns you may have here.  Please give us a call at 1-888-284-7978, pressing 2 for non-profit support when prompted.  We can also be reached at support@networkforgood.org.

 

Best,

 

Dave

 

Network for Good