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By Katya Andresen | @KatyaN4G
The following is a guest post from Network for Good's CSO & COO. A similar version originally appeared on her blog, Katya's Non-Profit Marketing Blog.
Social media for social good is growing. Georgetown University’s Center for Social Impact Communication and Waggener Edstrom Worldwide just released a new study that delves into the perceptions, behavior and motivations for cause support (locally and globally) among digitally engaged American adults.
Here are some of the most interesting findings:
Passion and pride drive people to post on causes: People who talk about causes online mostly (76%) do so to recruit others to their passion. Looking like a nice or smart person were distant seconds to the desire to influence others in general, but when it came to Facebook users (see bottom of this post), the desire to publicly display support of a cause came in first.
Conversations about causes are occurring primarily online, whether people choose to support the cause online or off. Social media is a go-to source of cause information, especially for global and faith-based causes. More than 8 in 10 respondents agreed that social media is effective in getting people talking about causes and issues. Animals and children topped the list of popular causes on social media (of course - puppies and babies win every time!).
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Cause Marketing
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Social Media for Social Good
By Kate Olsen | @Kate4Good
Employees are hungry for ways to opt-in to volunteer programs, make donations, and monitor personal impact via their smart phones. This is particularly true for companies with a large portion of the workforce consistently on the road. Here are a few ideas from our partner YourCause to help your company move towards a mobile-friendly employee engagement portfolio.
1. Pick the Right Partner(s)
2. Equip your Workforce
3. Have a Policy
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Employee Engagement
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Social Media for Social Good
By Kate Olsen | @Kate4Good
According to the 2012 Cone Communications Corporate Social Return Trend Tracker, 86% of Americans wish companies would tell them more about the results of their corporate social responsibility (CSR) efforts but only 37% know where to find information about a company’s CSR efforts and results.
The bottom line is that consumers shouldn’t have to know where to find information on your CSR efforts. Here are 3 ways you can pepper impact content throughout your multichannel communications.
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Cause Marketing
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Employee Engagement
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Social Media for Social Good
By Allison McGuire | @calimcg
As you may know, this week—April 21-27—is Volunteer Week, which is a great reason to engage your employees for good. For example, I’m coordinating a team volunteer outing to help one of our nonprofit customers.
Edelman’s goodpurpose blog has a terrific breakdown on how different generations think about volunteer opportunities at work. The highlights are below, but be sure to read the whole post too.
Millennials
Having a corporate volunteering program is a boon to recruiting top Millennial talent. My generation looks fondly upon employers that support employees’ connection to cause. Show appreciation for your passionate employee volunteers (and increase brand loyalty!) with charity rewards. Not only will you incent positive behavior, but volunteers will feel good about paying it forward.
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Employee Engagement
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Loyalty and Rewards
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Millennials
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Social Media for Social Good
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Volunteering
This is a continuation of a series of posts on New York Life's Keep Good Going campaign. You can read part I here.
New York Life wants everyone to know they take 'good' seriously. From their #KeepGoodGoing Shorty Award to their overall brand promise, the insurance company is dedicated to maintaining 'good' in every way they operate.
Social media is a key component of marketing at New York Life. Why does a life insurance company need to be social? The company recognizes that while their audience may not be interested in talking specifically about their products, people do want to share experiences and opinions around their families and futures--which is exactly what their products are designed to address.
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Cause Marketing
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Social Media for Social Good
By Allison McGuire & Kate Olsen
This is a continuation of a post on Causes' recent webinar explaining how to enlist an army of brand advocates. You can find part I here and part II here.
Looking to enlist an army of brand advocates? Causes’ recent webinar explains how--in 9 steps--your company can do just that. Check out the full 9 steps, some of their examples, and our insights below.
1) Find the right campaign for your brand.
2) Give consumers the opportunity to participate in a campaign.
3) Choose an appropriate context to talk about the good you do.
4) Forge strong impact-oriented partnership.
5) Build long-lasting communities.
6) Make sharing easy.
7) Recognize and reward your top advocates.
8) Measure your results to best capture ROI.
9) Demonstrate the human face of your campaign.
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Cause Marketing
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Social Media for Social Good
By Allison McGuire & Kate Olsen
This is a continuation of a post on Causes' recent webinar explaining how to enlist an army of brand advocates. You can find part I here.
Check out Causes' steps to enlisting an army of brand advocates, some of their examples, and our insights below.
1) Find the right campaign for your brand.
2) Give consumers the opportunity to participate in a campaign.
3) Choose an appropriate context to talk about the good you do.
4) Forge strong impact-oriented partnership. Toyota and nonprofit partner the Audubon society came together to create Exit the Highway. By asking drivers to pledge to leave the highway for surrounding off-the-beaten paths, sharing pictures of their journies, this campaign fostered social engagement and demonstrated the company’s commitment to going green.
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Cause Marketing
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Social Media for Social Good
By Allison McGuire & Kate Olsen
Looking to enlist an army of brand advocates? Causes’ recent webinar explains how your company can do just that in nine steps. Check out the steps, some of their examples, and our insights below.
1) Find the right campaign for your brand. Think about what issues are most salient to your market. For example, if your product is aimed at Millennials, you know that the generation’s top causes include health, education, and the environment. Figure out which of those issues is most aligned with your brand and investigate like-minded nonprofit partners. Starbucks is invested in helping America get back to work after the economic downturn. The Create Jobs U.S.A. program makes sense for a retailer that serves as a ‘third place’ for job seekers, interviewers, meeting takers and road warriors alike.
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Cause Marketing
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Social Media for Social Good
The following is a guest post from Network for Good's CSO & COO. This post is an excerpt from our white paper Why Mobile Matters: A Guide to the Mobile Web.
Did you know 1 in 10 retail e-commerce dollars are now spent on mobile?
A 2012 Google study on how mobile-friendly sites affect customer behavior found that 67% of respondents said a mobile-friendly site makes them more likely to buy a product or service, and 61% agreed with the statement, ‘If I don’t see what I’m looking for right away on a mobile site, I’ll quickly move on to another site.’
People increasingly want to give…on the go. And, they want the device flexibility to donate via an optimized experience. When it comes to technology, trends in retail purchases quickly become trends in charitable giving.
Keep reading...
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Cause Marketing
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Social Media for Social Good
By Kate Olsen
Employee cause programs are coming of age. It’s no longer enough just to check the box that you have an annual volunteer day. Companies winning over employees understand that much more strategy and care must go into program planning.
That's why we've written a new eGuide around the five trends shaping employee social impact programs right now. You won't believe how this eGuide will help you improve employee morale and increase your bottom line!
Read on and download the eGuide...
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eGuide
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Employee Engagement
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Social Media for Social Good

