The Network for Good - The Network for Good

The Network for Good
Network for Good Services
Customer Quick Tips
Your Suggestions & Feedback
EventsNow Welcome
EventsNow Week 1: Set up an event in 30 minutes or less
EventsNow Week 2: Promoting Your Event
EventsNow Week 3: Exploring other Channels
EventsNow Week 4: Sponsorships!
EventsNow Week 5: Receive Ticket Sales
EventsNow Week 6: Final Steps and Reminders
DonateNow Solutions
My Account
Getting Started with DonateNow
Fundraising Strategy
Configuration
Custom Page Design
Donation Processing
Reports
Disbursements & EFT
Security & Technical Issues
General Questions
DonateNow Lite Solutions
My Account
Guidestar
Fundraising Strategy
Donation Processing
Reports
Disbursements & EFT
Security & Technical Issues
General Questions
EmailNow Solutions
My Account
Getting Started with EmailNow
Email Strategy
Audience
Campaigns
HTML for Email
Surveys
Custom Stationery/Layouts
Response
Social Sharing
Security & Technical Issues
General Questions
EventsNow Solutions
My Account
Getting Started with EventsNow
Event Set Up
Design Themes
Receipt Setup
Address Book
Guest Questions
Offline Transactions
Invitations
Reminders
Widgets & Links
Facebook
Transactions
Attendees
Security & Technical Issues
Disbursements & EFT
General Questions
General Questions
About Network for Good
About our Community
Online Engagement
Online Fundraising
Nonprofit Website Best Practices
Email Best Practices
Your Next Big Event: Steps to Success
Nonprofit Marketing
Social Networking & Engagement
Online Giving Study
Nonprofit 911
American Express Leadership Academy Alumni Community
About this Community
Initiative for Nonprofit Talent and Leadership
Advancing Diversity and Inclusion
Developing Cross-Sector Talent Pipelines
Equipping Leaders to Face Tough Challenges
Scaling Social Innovations
Catalyzing Public and Private Investments in Leadership
Leadership in Action
About this Community
Thanking Your Way to Happier Donors Who Give Again
Review & Next Steps
Quiz: How Well Are You Thanking Your Donors?
Fundraising Fundamentals: Nonprofit Websites that Drive Dollars
QUIZ: Is Your Website Slick or Ick?
Are You Buttoned Up?
Elements of a Fantastic Donation Page
Fundraising Fundamentals Website Course
Developer Library
Document Library
Image Library
Generic API FAQs
Security and Credentialing
Development and Coding (transaction specific)
Product API FAQs
Credit Card API
Reporting API
Batch API
Stored Value API

Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.

The Network for Good

About the Community | Feedback | Contact Us

Select an option below to get product support, access our training or discuss best practices in online fundraising, marketing & more.

New to the Community? Log in now and introduce yourself: we want to hear more about your organization and your latest fundraising efforts!

My Account

What is my password?
How do I log in to My Account?
How do I update my billing information?
When will we receive our donations?
How do we apply for or update EFT?

See all

DonateNow Support

What’s the difference between DonateNow and DonateNow Lite?
Why aren't the changes to my DonateNow page showing up?
My auto-generated password for DonateNow Lite doesn’t work.

See all

EmailNow Support

I can’t make formatting changes (or my changes don’t save).
Help, my emails are bouncing!
Why is my mailing still in progress?

See all

EventsNow Support

How do I find a detailed list/report of who bought tickets or donated to my event?
What is the best way to set up (format) my tickets?
Can a ticket purchase be refunded?

See all

About Network for Good

Better Website = Better Results

Subscribe to our Fundraising Fundamentals training -- Nonprofit Websites that Drive Dollars -- for a step-by-step guide to the essentials of an effective and inspiring website. Find out more.

Take the Quiz: Is Your Website Slick or Ick?

Be a Fundraising Super Hero!

Our Nonprofit 911 webinars are free training sessions on nonprofit marketing and online fundraising, supported by Network for Good and our guest experts.

Need help? Nonprofit 911 Webinars: A Quick Guide

What do you want to see? Suggest a topic for an upcoming webinar.